Our Method

Our Method

               Our Method

Natron Healthcare’s method of healthcare education is designed for all levels of providers and outreach workers who wish to strengthen their communication skills and personal connection to their patients and communities. 

We Prioritize Our Practices to Be:

Empathic

Building empathy, through a workshopped self-reflective process, helps healthcare providers establish trust, problem solve, and create their own engaging, self-starting outreach practice. 

Integrated

Our integrated approach supports the parity of all participants, regardless of perceived social status, and view education as a shared, evolving experience. We teach using a participatory approach and open questions.

Respectful

Respect is reflected in our teaching tools and materials, which have been specifically designed for cultural relevance, clarity and efficacy in working with non-literate and/or ethnically distinct people. 

We Prioritize Our Practices to Be:

Empathic

Building empathy, through a workshopped self-reflective process, helps healthcare providers establish trust, problem solve, and create their own engaging, self-starting outreach practice. 

Integrated

An integrated approach supports the parity of all participants, regardless of perceived social status, and view education as a shared, evolving experience. We teach using a participatory approach and open questions.

Respectful

Respect is reflected in our teaching tools and materials, which have been specifically designed for cultural relevance, clarity and efficacy in working with non-literate and/or ethnically distinct people. 

Before Natron, the Maasai had poor experiences with healthcare:

“They are sneering at us,” a Maasai woman describes the care she received at a local hospital.

“The Maasai are dirty and uneducated,” a nurse at a clinic serving primarily Maasai people.

We recognize that how we communicate is as important as what we communicate.


Drawing from 40 years of experience as educators, medical practitioners and communicators, our approach focuses on closing the problematic sensitivity gap between providers and communities through the development of soft skills and a practical, engaging, self-starting pedagogy.


We deliver our education platform either directly to communities or through personal training to enable providers to do this themselves.

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